Help section
Tips & TutorialChange topic
- How can I check which is the delivery area of a certain zone within the app?
- What information should my medical certificate include?
- How do I book a medical check-up at an affiliated center?
- If I have not been asked to send the medical certificate, should I still send it?
- What does it happen if I do not send the certificate in time?
- Where do I send the medical certificate?
- Why wasn't I asked for a medical certificate?
- Do I have to pay for the medical certificate?
- Useful info for bad-weather conditions
- Can I ride in a different zone?
- This is my first delivery: how can I use the app?
- How do I contact Rider Support?
- What are the areas I can receive delivery requests from?
- How do I change the vehicle in my app?
- Do I have to send Ecoconsult training completion certificates?
- How can I update my personal data?
- How do I submit a report or feedback on a restaurant?
- Can I change my vehicle before sending the self-certification?
- I have problems uploading my documents during the application phase. What can I do?
- What is a stacked order?
