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Help section

Rider KitChange topic

  • How can I create my account on the Rider Kit Store?
  • I filled in the wrong address to order my Kit, how can I change it?
  • Where can I find my shipping details?
  • When will I receive the Kit?
  • How can I return my kit?
  • How can I request the replacement of a damaged item?
  • How can I replace an item that is not included in my core Kit?
  • What do you mean by replacement?
  • I ordered the core Kit, but an item is the wrong size. How can I replace it?  
  • What is a return?  
  • How can I request a replacement after 1500 deliveries?  
  • How can I order my core Kit on the Rider Kit Store? 
  • I have filled in the return/replacement form but I have not received an answer yet.
  • I lost / someone stole an item from my Kit, what can I do?
  • I am having trouble paying for a Kit item.
  • My account on the Rider Kit Store has been suspended.
  • How can I check how many deliveries I have done?
  • How can I check the status of my replacement request?
  • How can I find out when I received a Rider Kit item?

How can I check how many deliveries I have done?

In order to check how many deliveries you have made, you can access the "Earnings" section of your Deliveroo Rider app or check your payslip.

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  • Rider KitSee all FAQs

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